JC Watch Repair does not take every piece. The ones accepted are handled by a single set of hands — start to finish, without exception.
Each quarter, a fixed number of commissions are taken. If yours is among them, it will receive the full and undivided attention of a single craftsman. Inquiries are read and answered personally.
Inquiries are read and answered personally. Response within 48 hours. A limited number of commissions are accepted each quarter.
Your Request Has Been Received. We will contact you within 48 Hours with a decision on whether your timepiece will be Accepted.
A commission begins with a conversation, not a parcel. Describe the piece and what you believe it requires; a personal reply follows within 48 hours. Acceptance comes only after that exchange — never before it.
Only a fixed number of commissions are accepted each quarter. This is not a constraint of capacity but a condition of the craft. Each piece receives the undivided attention of a single watchmaker, from first inspection to final return. Nothing is delegated.
No work begins until you hold a full written condition report, documented in photographs. You will know precisely what is wrong, what is proposed, and what it will cost before a single step is authorised. There are no exceptions.
Every piece must travel by fully insured, tracked courier, or be sent to a business P.O. Box. Each investment is to be dispatched with a prepaid label enclosed for return. Double-boxing is expected. Responsibility for damage in transit rests with the carrier, not with JC Watch Repair.
Every mechanical overhaul carries a twelve-month guarantee on the movement. It covers the work performed — not misuse, accidental damage, or any subsequent unauthorised service. The guarantee is issued in writing, in your name, with every return, and is honoured without question.
Price is named after assessment, never before. No two movements are alike, and no figure is given sight unseen. Once quoted, you are under no obligation to proceed. The decision remains entirely yours.
JC Watch Repair is an independent atelier, unaffiliated with any manufacturer or authorised service centre. Vintage and antique pieces are accepted in the knowledge that certain parts may be scarce or no longer made. Every repair is carried out to the highest standard, with period-correct components wherever they can be sourced. Timelines are estimates; the complexity of a commission and the availability of parts may extend them.